Terms of Use and Policies

Terms and Conditions

Welcome to my Kids books and thank you for shopping with us.

These Terms and Conditions govern the use of my Kids books ("the website") and the purchase of any goods from it. The website is owned and operated by SE3 Consulting (ABN53 878 043 525).

These terms and conditions may change from time to time and it is your responsibility to make yourself aware of these changes.
If you do not agree with the terms and conditions as stated, please do not use this site.

Copyright in the my Kids books website is the property of my Kids books. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of my Kids books and third parties. This property may only be used for the purposes of browsing the my Kids books website and acquiring goods and services of my Kids books.

Any liability of my Kids books in connection with goods or services supplied to you will be subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of my Kids books.
The information contained on the website is provided by my Kids books in good faith. To the best of my Kids books knowledge, the information is accurate and current.

You further acknowledge and agree that, subject to the section dealing with "Limitation of Liability", my Kids books will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website.

These Terms and Conditions are governed by the laws in force in Victoria, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria, Australia and any courts, which may hear appeals from those courts.

If you need more assistance please contact our Customer Experience team.

go to top

Delivery Policy

My Kids books will deliver to the address noted in your order within 21 days, for all national orders. International orders will arrive within 4 weeks.

All orders will be delivered;

• In Australia by Australia Post.
• In the UK and Europe orders will be delivered by DHL.
• All other destinations will be delivered by DHL .

go to top

Replacement policy

my Kids books offers you a 100% money back guarantee if you are not satisfied with the quality of the product. All you need to do is post it back to us within 7 days with a short note stating why you are not satisfied. We will then happily refund your credit card with the purchase amount minus the postage.

If however the product is faulty due to a fault of my Kids books manufacturing process, we will happily refund the full purchase price and postage, if you return the faulty product to us within 7 days.

We do however advise you to check your spelling, grammar and the quality of the photos that you upload to ensure you are happy with the end result. Please ensure you fully preview your products before ordering.

If you have any queries about this policy, feel free to email us at support@mykidsbooks.com.au or call on 03 9531 5852 in Australia or 0207 193 1653 in the UK.

go to top

Privacy Policy

my Kids books is committed to respecting your privacy and we will not pass on your details to any third parties

The information you give us will only be used to create your book - it will be held for 28 days and then deleted from our database

We hold the details for 28 days so you have a chance to complete your book over a period of time.

All Photographs supplied by you to make your products will only be used in the making of said products and will be deleted from our server in 28 days.

We will only use the information that you give us about yourself to process orders, despatch orders, process payments and communicate with you about our products, services and any other news from my Kids books that we think may interest you

By supplying us with your details, you are only consenting to us using them in the ways described above

However, if you would prefer not to receive emails from us, please email us and we'll make sure that you do not receive any further correspondence from us.

go to top

Pricing

* The prices quoted in GBP are approximate. You will receive the actual amount at the checkout. This is due to the exchange rate of our Bank updating rates daily. You will never pay more than the amount quoted above, but you may pay less

go to top